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September 19 2019

    Detalles de Empleo

Empleo: Bilingual Technical Support (portuguese/spanish):GlobalLogic

La descripción del trabajo.:

Bilingual Technical Support (portuguese/spanish)

GlobalLogic


Publicado: 10 de septiembre de 2019
Área: Soporte Técnico
Tipo de puesto: Full-time
Remuneración: No especificado
Lugar del puesto Capital Federal, Buenos Aires

Lugar de trabajo


Capital Federal, Buenos Aires

Conocimientos: Inglés Intermedio (Excluyente)
Portugués Avanzado (Excluyente)

Residencia: Argentina

Requisitos para postularse



We are looking for a Technical Support Engineer to join our team!
Our client is a worldwide leader in video delivery and cable access solutions. Our innovative solutions are key for smarter, faster, and simpler operations. We will be providing L1 and L2 tech support.
Requirements
   » Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable.
   » Advanced Portuguese and Spanish.
   » Hands-on experience with Linux.
   » Ability to work in different shifts

Would be a plus:
   » A university technology degree or equivalent years of technical support experience in high-technology companies.
Superior problem solving, analytical and communications skills.
   » A strong understanding of IP protocols and telecommunication/cable operator networks.
   » Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain.
   » Experience with bash/python scripting.
   » Experience with Zabbix or Grafana.
   » Experience with Salesforce, Jira, Confluence.
Responsibilities
   » Responsible for providing technical support in assigned product areas to Client´s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Client and associated equipment.
   » Report and track design, reliability and maintenance problems or bugs to R&D engineering groups.
   » Coordinate both hardware and software upgrades to the existing Client customer base.
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Conocimientos: Inglés Intermedio (Excluyente)
Portugués Avanzado (Excluyente)

Residencia: Argentina

Requisitos para postularse

 

We are looking for a Technical Support Engineer to join our team!
Our client is a worldwide leader in video delivery and cable access solutions. Our innovative solutions are key for smarter, faster, and simpler operations. We will be providing L1 and L2 tech support.
Requirements
   » Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable.
   » Advanced Portuguese and Spanish.
   » Hands-on experience with Linux.
   » Ability to work in different shifts

Would be a plus:
   » A university technology degree or equivalent years of technical support experience in high-technology companies.
Superior problem solving, analytical and communications skills.
   » A strong understanding of IP protocols and telecommunication/cable operator networks.
   » Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain.
   » Experience with bash/python scripting.
   » Experience with Zabbix or Grafana.
   » Experience with Salesforce, Jira, Confluence.
Responsibilities
   » Responsible for providing technical support in assigned product areas to Client´s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Client and associated equipment.
   » Report and track design, reliability and maintenance problems or bugs to R&D engineering groups.
   » Coordinate both hardware and software upgrades to the existing Client customer base.

Competencia/cualificación:

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Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: Otra
Tipo de empresa Empleador
Día de envío: 2019/09/10 / Viewed 218 times
Información de Contacto
Empresa: GlobalLogic


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